Privacy Policy
Effective Date: January 1, 2025 Revised Date: May 14, 2025
Bowen’s Human Performance (“BHP,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website, digital training platforms, and booking systems. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our services online or in person.
Information We Collect
We collect the following categories of personal data through our website, booking portals, and service delivery platforms:
• Contact Information: Name, email address, phone number, mailing address
• Payment Information: Billing address and transaction data (processed securely through Wix Payments, HoneyBook, Square, or Bridge Athletic)
• Fitness & Health Data: Information you provide during assessments, onboarding forms, or coaching sessions (e.g., injuries, goals, training history)
• Platform Usage Data: Session booking activity, class attendance, digital program access (via Wix, HoneyBook, or Bridge Athletic)
• Device & Web Info: Browser type, device ID, location (approximate), IP address, and cookies via Wix and analytics tools
We collect the following categories of personal data through our website, booking portals, and service delivery platforms:
• Contact Information: Name, email address, phone number, mailing address
• Payment Information: Billing address and transaction data (processed securely through Wix Payments, HoneyBook, Square, or Bridge Athletic)
• Fitness & Health Data: Information you provide during assessments, onboarding forms, or coaching sessions (e.g., injuries, goals, training history)
• Platform Usage Data: Session booking activity, class attendance, digital program access (via Wix, HoneyBook, or Bridge Athletic)
• Device & Web Info: Browser type, device ID, location (approximate), IP address, and cookies via Wix and analytics tools
How We Use Your Information
We use your information to:
• Deliver services you’ve purchased or enrolled in
• Process payments securely through third-party platforms
• Send you booking confirmations, updates, and follow-up emails
• Provide personalized coaching and feedback
• Monitor attendance and track program usage
• Respond to customer service inquiries
• Send promotional or educational content (only with your consent)
We do not sell, rent, or share your personal information for profit. Data is used strictly for BHP service delivery and operational improvement.
How We Share Your Information
We may share limited information with the following third parties strictly to fulfill services:
• Wix Payments (for class booking and checkout)
• HoneyBook (for invoicing, proposal acceptance, and appointment scheduling)
• Bridge Athletic (for delivery of remote programming and training logs)
• Square (for point-of-sale or one-time invoice payments)
• Email service providers (e.g., Gmail) for service confirmation and communication
• Facility partners (e.g., Mo City, Misfit Strength) only if needed for check-in or scheduling support
Each platform has its own privacy policy and data protection protocols. BHP does not store your financial data directly.
Your Privacy Rights & Choices
You have the right to:
• Request access to your data
• Request correction or deletion of your personal information
• Opt out of marketing communications at any time
• Withdraw consent from optional tracking tools (like analytics cookies) via browser settings
To exercise any of these rights, email bowenshumanperformance@gmail.com with your request. We will respond within 10 business days.
Data Security
We implement reasonable safeguards to protect your personal information. These include:
• SSL-encrypted platforms (Wix, HoneyBook, Bridge)
• Role-based data access for staff and contractors
• Regular platform compliance checks with payment processors
Despite these efforts, no platform can guarantee 100% security. Use of BHP’s services indicates your acceptance of this inherent risk.
Children's Privacy
Our services are not intended for individuals under the age of 14 without parental consent. We do not knowingly collect personal data from minors. If you believe we’ve collected information from a child under 14, please contact us immediately.
Changes to This Policy
BHP may update this Privacy Policy from time to time to reflect platform changes, new legal requirements, or expanded services. Updates will be posted on our website and effective immediately upon publication.
Third-Party Links
If you have any questions about this policy or how your data is used, please contact:
Bowen’s Human Performance
5302 Cornish Street
Houston, TX 77007
You have the right to:
• Request access to your data
• Request correction or deletion of your personal information
• Opt out of marketing communications at any time
• Withdraw consent from optional tracking tools (like analytics cookies) via browser settings
To exercise any of these rights, email bowenshumanperformance@gmail.com with your request. We will respond within 10 business days.
Bowen’s Human Performance does not sell or share your personal information with third parties except in the following cases:
1. Service Providers:
• Third-party providers, such as Square and Wix, may access your data to facilitate payments, bookings, and other services.
2. Legal Compliance:
• We may disclose your information if required by law or in response to valid legal requests.
3. Business Transactions:
• In the event of a merger or acquisition, your information may be transferred to the new entity.