BOWENS HUMAN PERFORMANCE (BHP) / BOSX PRIVACY POLICY
 
Effective Date: November 2025
 
Bowens Human Performance, operating under Bowens Performance Group LLC (“BHP,” “BOSX,” “we,” “our,” or “us”) respects the privacy of all clients, athletes, students, website visitors, and members who engage with our services, coaching systems, training programs, and digital products. This Privacy Policy explains how we collect, use, store, protect, and disclose your information across www.bowenshumanperformance.com, all BOSX digital platforms, our scheduling and payment portals, and any related services (“Services”).
 
By accessing our website, booking a session, completing a mobility screen, purchasing a program, or interacting with any BOSX content, you agree to the terms of this Privacy Policy.
 
 

1. INFORMATION WE COLLECT
 
We collect information that helps us provide personalized coaching, maintain system integrity, and improve the performance of our Services.
 
 
A. Personal Information You Provide Directly
 

• Name, email address, phone number

• Age, gender (optional), and general profile details

• Billing and payment information (processed securely through third-party processors)

• Fitness goals and training preferences

• Intake form responses

• Movement assessments and screening videos

• Messages, emails, and inquiries

 
 
B. Athlete & Training Data
 
To deliver BOSX coaching and diagnostics, we may collect:
 

• Movement patterns and video recordings

• Performance notes, session logs, and assessments

• Training feedback and program adherence

• Relevant injury history (optional and voluntary)

 
This data is used only to deliver proper coaching guidance, safety adjustments, and individualized programming.
 
 
C. Automatically Collected Information
 
When you visit our website or booking system, our technology may automatically collect:
 

• IP address

• Browser type

• Device identifiers

• Usage patterns

• Cookies and tracking data

• Website navigation behavior

 
This helps us improve user experience and site performance.
 
 
D. Third-Party Integrations
 
We may receive or process information through trusted third parties such as:
 

• Wix (website + scheduling)

• Bridge Athletic (program delivery)

• Stripe/PayPal/Square (payments)

• Email providers (email communication/newsletters)

 
These systems operate under their own privacy policies.
 
 

2. HOW WE USE YOUR INFORMATION
 
We use your information to operate securely, deliver our services, and improve your training experience.
 
 
A. Service Delivery
 

• Providing training sessions, programs, and coaching

• Customizing BOSX 1:1, Tactical, or Athlete Intel training

• Sending updates, confirmations, and client communication

• Improving movement accuracy and athlete development

 
 
B. Business Operations
 

• Managing appointments, memberships, billing, and accounts

• Enhancing website performance and user experience

• Creating anonymized data to improve future BOSX systems

• Maintaining administrative records

 
 
C. Safety & Compliance
 

• Screening for movement safety

• Reducing injury risk

• Compliance with local laws, regulations, or legal requests

 
 
D. Marketing & Communication
 

• Sending program updates

• Informing you about new services or products

• Digital receipts, confirmations, reminders

 
We do not sell your data.
We do not share your information with advertisers.
Your data exists solely to support your experience with BHP/BOSX.
 
 

3. HOW WE PROTECT YOUR INFORMATION
 
We use multiple layers of security to protect personal and training information:
 

• Encrypted payment processing (we never store card numbers)

• Secure servers and password-protected systems

• Restricted access to client files

• Limited employee/instructor access on a “need to know” basis

• Regular data review, backups, and security audits

 
No system online is 100% secure, but we follow industry-standard procedures to protect your data.
 
 

4. HOW WE SHARE INFORMATION
 
We may share limited information only in the following circumstances:
 
 
A. With Trusted Service Providers
 
To operate the BOSX system securely, we may share necessary data with:
 

• Scheduling platforms

• Payment processors

• Bridge Athletic

• Email or newsletter providers

• Website management tools

 
These providers are contractually obligated to keep your data confidential.
 
 
B. Legal Requirements
 
If required by law, court order, or government authority, we may disclose information to comply with valid legal processes.
 
 
C. Business Transitions
 
If BHP/BOSX undergoes restructuring, expansion, or acquisition, relevant data may be transferred to maintain continuity of service. All data remains protected under privacy frameworks.
 
We never sell personal information.
 
 

5. ATHLETE DATA & VIDEO CONSENT
 
When participating in BOSX programs, you may voluntarily submit training videos for feedback.
These videos may be used to:
 

• Provide coaching corrections

• Improve the BOSX system

• Track your progress internally

 
We do not publicly post any athlete footage without your explicit written consent.
 
 
 
6. CHILDREN’S PRIVACY
 
We do not knowingly collect information from individuals under 13 without parental or guardian consent. Athlete Intel participants under 18 must have parent/guardian approval for training and data collection.
 
 

7. YOUR RIGHTS
 
Depending on your location, you may have the right to:
 

• Access your personal data

• Correct inaccurate information

• Request deletion of your data

• Opt out of communications

• Request a copy of the data you provided

 
To exercise your rights, email us at:
📧 contact@bowenshumanperformance.com
 
 
 
8. DATA RETENTION
 
We retain client records, training notes, and movement assessments for as long as reasonably necessary to:
 

• Provide training

• Maintain legal compliance

• Improve system quality

 
You may request deletion at any time, unless restricted by law or billing history requirements.
 
 

9. UPDATES TO THIS POLICY
 
We may update this Privacy Policy periodically to reflect changes in law, services, or business operations.
The updated version will be posted with a new “Effective Date.”
 
 

10. CONTACT US
 
For questions, requests, or concerns:
📧 contact@bowenshumanperformance.com
🌐 www.bowenshumanperformance.com